Customer Program Manager

Customer Programs Manager, High-Frequency ElectronicsLocation: San Francisco Bay Area, CaliforniaCompensation: $135,000 to $200,000 per year, depending on experience
About UsFruition Group US is a specialist recruitment partner to the technology, engineering and cleantechsectors, working across the US, UK, Ireland and Europe. We are partnering with an established,privately owned manufacturer of advanced electronic components. Its customers are among themost demanding in defence, aerospace and communications. We are hiring a programs professional to sit at the centre of its customer delivery.
Job Brief OverviewOur client needs a Customer Programs Manager to own the journey of key customer programs from first concept to final delivery. You will be the link between sales, engineering and the factory floor, keeping development and production orders on track and customers informed. The role suitssomeone who enjoys a broad remit, influences without formal authority, and is comfortable making calls when the picture is incomplete.
Important eligibility note: This role involves access to export-controlled technical information.Applicants must be a U.S. citizen, a U.S. permanent resident (Green Card holder) or another legallyprotected individual. We cannot consider candidates outside these categories.
About the Role• Manage customer programs through every stage of the life cycle, from early developmentthrough to production delivery.• Track new product introductions through the company's internal stage-gate process, keepingall stakeholders aligned.• Prepare and deliver regular status updates to customers on development and productionorders.• Make sure contractual deliverables land on time so that invoicing is not delayed.• Act as the main route from the commercial team into the factory, translating customerrequirements into workable internal plans.• Coordinate engineering, operations and business teams, removing blockers and raising risksearly.• Work with sales operations to review incoming quote requests and supply the informationneeded to price accurately.• Work with design engineers to confirm that technical deliverables are complete, in scope andon schedule.• Review outbound customer communications on quality matters, product change notices andsupporting engineering documentation.• Work with the quality team to define qualification plans for products going into harsh environment applications.• Take part in regular meetings to track emerging custom opportunities, and support eachprogram after award.• Help define standard methods that improve how programs are run across the business.
Key RequirementsRequired• Bachelor's degree in electrical engineering or a related technical discipline.• 2 to 3 years in the RF, microwave or wider high-frequency electronics industry.• Experience in government or defence contracting, including customer-controlled drawings andhigh-reliability or space-grade applications.• Strong written and verbal communication, with confident presentation skills.• Sound planning, prioritisation and time management, and fluency in Microsoft Office.• Eligibility to work with export-controlled information (see the note above).
Preferred• Master's degree or MBA.• Hands-on technical familiarity with RF or microwave products.• Experience with program management tools such as MS Project.• A record of building or improving program processes.
Benefits and Working Conditions• Comprehensive package including medical, dental and vision cover, disability and lifeinsurance, and a 401(k) with employer match.• 4 weeks of paid time off, plus paid holidays.• Occasional travel to customer and partner sites as required.
To apply, contact Haydn Spires at or book a call athttps