Customer Service Representative – Integrated Supply | North Berwick, ME
Published on CazVidat monika tiwari
Join monika tiwari as an on-site Customer Service Representative in North Berwick, ME. Contract role supporting Integrated Supply customers for $20 per hour.
Salary
$20 per hour
Location
North Berwick, Maine, United States
Employment type
Contract
Workplace
Not provided
Customer Service Representative – Integrated Supply | North Berwick, ME
$20 per hour
Job description
monika tiwari is hiring a contractual Customer Service Representative for its Integrated Supply team in North Berwick, Maine. This on-site role pays $20 per hour and focuses on responsive, professional customer support.
Key Responsibilities
- Respond promptly to customer inquiries by phone, email, and chat, working toward thorough resolutions.
- Process orders, returns, and exchanges according to company policies and procedures.
- Use computer systems and CRM software to document customer interactions and manage transactions.
- Communicate professionally and handle customer concerns with empathy.
- Collaborate with colleagues and other departments to support seamless service delivery.
- Help train new staff on customer service protocols and tools.
- Review customer feedback and recommend service or product improvements.
Qualifications
- High school diploma or equivalent.
- Customer service experience and a strong commitment to client satisfaction.
- Computer proficiency, including familiarity with CRM software.
- Professional communication skills and a customer-focused approach.
- Related experience is preferred but not required.
Team and Growth
You will join a small, dedicated team, report to the Customer Service Manager, and work with other departments to support a consistent customer experience. Opportunities to grow are available as you build your skills and organizational knowledge.
Job Details
- Job title: Customer Service Representative – Integrated Supply
- Location: North Berwick, Maine, United States
- Work arrangement: On-site; not remote eligible
- Employment type: Contract
- Pay: $20 per hour
Frequently asked questions
Is this a remote position or do I need to work on-site?
This Customer Service Representative role is based in North Berwick, Maine and is not remote, so you will need to work on-site.
What is the hourly pay for this contract position?
The position pays USD 20 per hour as stated in the job posting.
What kind of experience do I need to apply?
You need proven experience in customer service with a strong focus on client satisfaction, though experience in a similar role is preferred but not mandatory.
What are the main responsibilities of this job?
You will respond to customer inquiries via phone, email, or chat, process orders and returns, use CRM systems, assist in onboarding new staff, and collaborate with the team to improve service quality.
What qualifications are required for this role?
A high school diploma or equivalent is required, along with proficiency in computer skills including CRM software and excellent communication skills.
Are there opportunities for professional growth in this role?
Yes, the job description mentions opportunities for professional growth as you develop your skills within the organization.