Customer Service Sales
External job listingat Akika
Akika seeks customer service sales support for customer relationships, product recommendations, upselling, cross-selling, and customer retention.
Salary
$300 - $8,000 per month
Location
New York, United States
Employment type
Full time
Workplace
Not provided
Job description
About the role
Akika is seeking support for existing customers, with a focus on resolving concerns, understanding customer needs, and contributing to sales and customer retention goals.
Responsibilities
- Support existing customers and resolve concerns.
- Build strong customer relationships.
- Understand customer needs and recommend appropriate products.
- Identify upsell and cross-sell opportunities.
- Work with warm customer leads.
- Contribute to sales and customer retention goals.
Requirements
Ideal experience includes customer service, BPO, call center, phone sales, retention, account management, upselling, cross-selling, and inside sales.
Benefits
- Growth opportunities for strong performers.
The position is fully remote, serves a U.S. customer base, and follows EST working hours. Products range from $300–$8,000, and compensation includes performance-based commission.
Key facts
- Fully remote position with a U.S. customer base.
- EST working hours.
- Performance-based commission.
- Ideal experience includes customer service, call center, phone sales, retention, and inside sales.
Frequently asked questions
What does the role involve?
It involves supporting existing customers, resolving concerns, recommending appropriate products, and contributing to sales and customer retention goals.
What experience is ideal?
Ideal experience includes customer service, BPO, call center, phone sales, retention, account management, upselling, cross-selling, and inside sales.
What customer leads does the role work with?
The role works with warm customer leads.
How much does this job pay?
The listing states a pay of USD 300 - 8,000 per month.
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