Full-Time Data Entry & Customer Service Representative in Los Angeles, CA

Join Kelly Service’s dynamic team in Los Angeles, California! We are seeking a full-time Data Entry and Customer Service Representative dedicated to maintaining accurate customer data and delivering exceptional service. This role is vital to ensuring smooth operations and enhancing customer satisfaction. Key Responsibilities Accurately enter and update customer data in our database to maintain data integrity and availability. Assist customers via phone, email, and chat by addressing inquiries, resolving issues, and providing product and service information. Collaborate with team members to improve processes and enhance the overall customer experience. Monitor and manage customer feedback , ensuring timely follow-ups and proper documentation of interactions. Organize and prioritize workload to meet deadlines while maintaining high accuracy and attention to detail. Participate in team meetings and training to foster a cohesive environment and support continuous improvement. Utilize company software and tools effectively to track customer interactions and manage data entry tasks. Required and Preferred Qualifications Strong skills in data entry and customer service . Ability to work effectively in a team-oriented environment . Excellent time management skills to handle multiple tasks efficiently. No formal education required; a high school diploma or equivalent is a plus. Experience in a similar role is preferred, but new graduates are encouraged to apply . At Kelly Service, you will find a supportive and engaging company culture that values collaboration and creativity. We are committed to fostering growth opportunities for our team members and creating a rewarding work environment.