Data Entry and Customer Service Representative - Los Angeles, CA

Kelly Service is hiring a full-time Data Entry and Customer Service Representative in Los Angeles, California. In this role, you will maintain accurate customer records, respond to customer questions, and help ensure smooth daily operations in a collaborative, welcoming workplace.

Key Responsibilities

• Enter, update, and maintain customer information in company databases with accuracy.
• Assist customers by phone, email, and chat, answering questions and resolving issues.
• Work with teammates to improve processes and the customer experience.
• Review customer feedback, follow up promptly, and document interactions.
• Prioritize tasks and meet deadlines while maintaining attention to detail.
• Attend team meetings and training sessions and contribute to continuous improvement.
• Use company software and tools to track customer interactions and complete data entry tasks.

Required and Preferred Qualifications

• Strong data entry and customer service skills.
• Ability to work effectively in a team-oriented environment.
• Strong time management skills and the ability to handle multiple tasks.
• No formal education is required; a high school diploma or equivalent is a plus.
• Experience in a similar role is preferred, and new graduates are encouraged to apply.

What Kelly Service Offers

Join a supportive, engaging team that values collaboration and creativity and offers opportunities for professional growth. This is a full-time, on-site position in Los Angeles, California.

Employer: Kelly Service
Job type: Full-time
Location: Los Angeles, California, United States