Full-Time Data Entry & Customer Service Representative in Los Angeles, CA

Join Kelly Service's dynamic team in Los Angeles, California! We offer a friendly and inviting work environment where your role as a full-time Data Entry and Customer Service Representative is vital to our success. Help us maintain accurate customer data and deliver exceptional service that enhances customer satisfaction. Key Responsibilities Data Management: Accurately enter, update, and maintain customer information in our database to ensure data integrity and availability. Customer Support: Assist customers via phone, email, and chat by addressing inquiries, resolving issues, and providing detailed product and service information. Team Collaboration: Work closely with colleagues to improve processes and elevate the overall customer experience. Feedback Monitoring: Track and manage customer feedback, ensuring timely follow-ups and proper documentation of all interactions. Workload Organization: Prioritize tasks effectively to meet deadlines while maintaining high accuracy and attention to detail. Continuous Improvement: Participate in team meetings and training sessions to foster a collaborative environment and support ongoing development. Software Utilization: Use company tools efficiently to manage data entry and customer interaction tracking. Required and Preferred Qualifications Strong data entry and customer service skills. Ability to thrive in a team-oriented workplace. Excellent time management to juggle multiple responsibilities. No formal education required; a high school diploma or equivalent is advantageous. Previous experience in similar roles preferred; new graduates are welcome to apply. At Kelly Service, we cultivate a supportive and engaging culture that values collaboration and creativity. We are committed to providing growth opportunities for our team members in Los Angeles.