Field Service Technician

About the role

Security 101 is recruiting a Commercial Security Service Technician to service and program commercial electronic security devices and systems, including video systems, access control, IP cameras, intrusion detection, video analytics, and IP network systems.

Responsibilities

• Service, troubleshoot, program, and test enterprise security systems with minimal supervision.
• Support customer systems through remote diagnostics with professionalism.

Requirements

• At least 3 years of experience servicing and programming commercial access control, IP-based video systems, and intrusion alarm systems.
• At least 3 years of experience troubleshooting and programming networked access control and IP video systems, including working on the customer’s network. Alternative experience, such as a multi-site Network Support Specialist role, may also be relevant.
• Essential knowledge and practical experience with the internet and networking.
• Ability to work independently and resolve problems to the customer’s satisfaction.
• Valid driving license and clean MVR.
• Current certification or proficiency with access control systems such as Genetec, Software House, Lenel/S2, RS2, or OpenPath; video systems such as Axis, Exacq, Milestone, Genetec, Avigilon, Hanwha, or IPConfigure; or locking hardware such as Mechanical/Electromechanical, Assa Abloy, Schlage, or Von Duprin is a plus.

Benefits

• Benefits include medical, dental, vision, and prescription coverage, a 401(k) match plan, paid holidays, and PTO.
• A cell phone, laptop, and work vehicle are provided.
• Security 101 will invest in training for the right candidate.

Key facts

• Requires at least 3 years of experience servicing and programming commercial security systems.
• Requires networking knowledge, a valid driving license, and a clean MVR.
• Benefits include medical, dental, vision, prescription coverage, a 401(k) match plan, paid holidays, and PTO.
• A cell phone, laptop, and work vehicle are provided.