Field Support Associate Cash Loan Support and Merchant Visit

Join Our Field Support Team
Be part of an exciting pilot initiative that brings essential financial services closer to communities.

JOB PURPOSE
Help branch offices and center managers with cash transactions, loan work, and merchant visits. Make sure our services are delivered smoothly, correctly, and with good quality.

KEY RESPONSIBILITIES
- Help at branches and centers with cash-in and cash-out transactions.
- Support in giving loans and collecting installments back.
- Visit borrowers and help find new merchants.
- Keep daily records and share reports on time.
- Follow company rules and maintain good service quality.
- Build good relationships with borrowers, merchants and branch staff.
- Give regular updates from the field.

REQUIREMENTS
- Minimum Bachelor’s degree; Master’s preferred.
- Owns a smart mobile phone.
- Basic knowledge of MS Office.
- 1– 2 years of field experience in microfinance, banking support, agent banking, mobile financial services or sales (preferred but not mandatory for good candidates).
- Good Bangla speaking and writing; basic English for reporting.
- Comfortable working in the field and traveling.
- Basic smartphone/app knowledge.
- Honest, punctual and good at dealing with people.
- Willing to work flexible hours as per field activities.

SALARY RANGE
BDT 15,000 – 17,000 per month

READY TO MAKE AN IMPACT?
If you are energetic, field-oriented, and passionate about serving communities, we’d love to hear from you!

APPLY NOW!
Send your updated CV with the position name in the subject line to:
[email protected]
Only shortlisted candidates will be contacted.