FileNet Dev & Support Engineer

We’re Hiring: FileNet Dev & Support Engineer - IBM
Location: Phoenix, AZ or Charlotte, NC (onsite)
Duration: Contract
· IBM FileNet 5.x Expertise w.r.t.development, configuration and operational aspects -
o project deployment execution, IBM Filenet upgrades and production support.
o IBM FileNet Administration, Changes, Configuration
o Content Mass updates (using FileNet APIs)
o IBM FileNet Vulnerabilities and Remediation
o IBM FileNet Sweep to migrate contents
o Integration with Storage Devices
· Oversight & execution of deployments,troubleshootin and support activities
· Monitoring and Alerting Tools- Splunk, Appd, Prometheus, Grafana. etc.
· Integration with Cloud capabilities/storage grid, and other cloud tech stack, tools and technologies and command line interface (CLI).
· Familiarity with Object and File Storage.
· Issue Resolution, ensuring stability of the applications and platform.
· Drive new initiatives like Automation, Cloud transformation in the platform, instrumentation of monitoring/alerting
· across applications and platform level
· Drive group discussions about issues identified prior to, and after a deployment.
· Troubleshooting complex environment issues in a distributed environment.
· Validation of complex system/components and game planning.
· Perform Smoke Testing on deployed code/configurations to ensure success of
· deployment.
· Managing Documentation, processes through tools e.g. confluence/JIRA/ServiceNow, lead with clarity and ability to bring structure to
· operational functions
· Design complex system upgrades
· Develop a long range plan designed to resolve problems and prevent them from recurring
Desired Qualifications:
· Familiar with Enterprise Content Management principles and practices
· Strong verbal, written, and interpersonal communication skills
· Understanding of Cloud native technologies and concepts.