SS
Fraud Operations Procedure Analyst
External job listingat SDH Systems
Fraud Operations Procedure Analyst in Cleveland, OH, Albany, NY, or Buffalo, NY. Contract (W2), onsite. Share your updated resume.
External source - not verified2 days agoOpen until: Feb 5, 2027
Salary
Not provided
Location
Cleveland, United States
Employment type
Full time
Workplace
Not provided
Fraud Operations Procedure Analyst
Cleveland, United States
Job description
About the role
Support a banking transformation project involving NICE Actimize ActOne.
Tasks
- Review, revise, and finalize approximately 350 Fraud Operations procedures aligned with NICE Actimize ActOne workflows.
- Update and maintain approximately 3,200 associated Facts references for accuracy and traceability.
- Map current-state and future-state workflows and identify control gaps.
- Coordinate reviews and approvals with SMEs, team leads, Compliance, and Risk teams.
- Perform and support internal control validation.
- Maintain procedure update trackers and provide regular project status reports.
- Support post-go-live updates and refinements.
Requirements
- 3–6 years of experience in operational procedure documentation or control frameworks.
- Banking, Fraud Operations, or other regulated financial services experience.
- Strong understanding of internal controls and risk-and-control mapping.
- Experience with procedure documentation and control validation.
- Excellent written communication and attention to detail.
- Ability to manage high-volume documentation projects within tight deadlines.
- NICE Actimize ActOne experience is highly relevant.
Schedule
- Onsite
- Contract (W2)
How to apply
- Share your updated resume.
- Mention your current location and total relevant experience.
Location
- Cleveland, OH / Albany, NY / Buffalo, NY