Front Desk + Guest Experience Coordinator

About the role

At Hue, we’re an education-focused, inclusive Houston hair salon

Tasks

• Welcome and check in salon guests
• Manage appointments, scheduling and phone communication
• Create a seamless, elevated guest experience
• Support our stylists throughout the day
• Keep the front desk and salon flow organized
• Communicate professionally with guests and team members
• Problem-solve and take initiative in a fast-paced environment
• Help maintain the high level of hospitality and service Hue is known for

Requirements

• We’re looking for someone who is warm, polished, organized, dependable and genuinely great with people. Someone who can keep a busy day moving, communicate confidently, anticipate what needs to happen next and make every guest feel taken care of from the moment they walk through our doors.
• Previous customer service, hospitality, retail, salon or front desk experience is a plus
• Personality, professionalism, reliability and your ability to connect with people

Schedule

• Full-time
• Flexible, rotating schedule

Pay

• $15/hour + variable monthly bonus opportunities

Benefits

• Paid time off benefits
• Complimentary hair services + product employee discounts

Location

• Montrose, Houston