Front Desk Coordinator - Medical Spa - New York City, NY

Join Our Team! Patient Concierge / Front Desk Coordinator

Location: Modern Medical Spa & Wellness Center, Greenvale, New York 11548, United States

Compensation: $25/hour

About Glenn Abueme

We are a luxury medical spa and wellness center dedicated to helping clients achieve their highest level of beauty, vitality, and balance—inside and out. Our state-of-the-art aesthetic and wellness treatments are delivered in a serene, supportive environment.

Role Overview

The Patient Concierge / Front Desk Coordinator is the welcoming face of our practice. This client-facing role blends exceptional hospitality with efficient front desk management to ensure every guest feels valued, informed, and cared for throughout their visit.

The ideal candidate is warm, polished, highly organized, and confident in communicating with clients while managing multiple priorities in a fast-paced setting.

Key Responsibilities

• Warmly welcome and engage all clients, creating a calm, inviting, and luxurious atmosphere.
• Provide seamless check-in and check-out experiences.
• Review treatment details and answer client questions professionally.
• Maintain a clean, organized, and elevated reception area.
• Ensure every client interaction reflects our commitment to exceptional service.
• Schedule, confirm, and manage appointments via phone, email, and text.
• Utilize practice management and scheduling software to maintain an organized calendar.
• Handle appointment changes, cancellations, rescheduling, and waitlists.
• Respond promptly, professionally, and courteously to all client communications.

Compensation & Work Details

• Pay Rate: $25 per hour
• Job Type: Full-time
• Location: On-site at Greenvale, New York

Why Join Us?

Be part of a luxury medical spa team that values professionalism, client care, and a supportive work environment. Grow your career in a dynamic wellness setting where your role is vital to client satisfaction and operational success.