Guest Services
External job listingat StaffSource
StaffSource is hiring customer support team players who enjoy helping people and communicating with customers by email, chat, text, and phone.
Salary
Not provided
Location
Knoxville, United States
Employment type
Full time
Workplace
Not provided
Guest Services
Knoxville, United States
Job description
About the role
StaffSource is hiring for customer support positions with a major, nationally recognized shopping and lifestyle brand. The role is for someone who enjoys helping people and can turn a frustrated customer into a happy one.
Responsibilities
- Communicate with customers through email, chat, texting, and phone support.
- Solve problems and think on your feet while helping customers.
- Help customers feel welcome while handling a busy day.
Requirements
- Bring a positive attitude, big energy, and a genuine love for helping people.
- Be friendly, naturally bubbly, and confident communicating with customers.
- Be comfortable with email, chat, texting, and phone support.
- Be fast-paced, energetic, positive, customer-service obsessed, and a team player who genuinely enjoys helping people.
Key facts
- Customer support positions with a major, nationally recognized shopping and lifestyle brand.
- Customer communication includes email, chat, texting, and phone support.
- The role calls for problem-solving, positive energy, and a genuine love for helping people.
Estimated salary
Estimated salary for customer service in United States: USD 3,050 - 4,600 per month, based on 310 CazVid job posts that state their pay. This is an estimate, not the salary offered.
Frequently asked questions
What does the role involve?
It involves customer support for a major, nationally recognized shopping and lifestyle brand, including communicating with customers and solving problems.
What communication channels are involved?
The source lists email, chat, texting, and phone support.
What qualities is StaffSource looking for?
The listing asks for a positive attitude, confidence communicating with customers, problem-solving ability, and a genuine enjoyment of helping people.
How much does this job pay?
This listing does not state the pay. As a reference, the estimated salary for customer service in United States is USD 3,050 - 4,600 per month, based on 310 CazVid job posts that state their pay. This is an estimate, not the salary offered.