Inside Sales Specialist | A-Power, Inc. | Boston, MA

A-Power, Inc., is expanding fast, and we're looking for a driven Inside Sales Representative to help power our growth across Massachusetts and the Greater Boston Area. You will represent one of the industry's fastest-growing equipment brands, A-Power along with our other leading brands and product lines. As one of the largest local suppliers of HVAC products, A-Power gives you the platform, tools, and product depth to win big. This is not an order-taking role, it's a fast-paced inside sales position where your communication, product knowledge, and hustle will drive real business results. If you thrive on helping customers, solving problems, and keeping the sales engine running, we want to talk to you. Key Responsibilities Handle inbound calls, quotes, and orders from contractors, dealers, and service companies. Build strong customer relationships and provide accurate product information, pricing, and availability. Work closely with outside sales reps to support territory growth and ensure a seamless customer experience. Follow up on leads, open quotes, and inactive accounts to drive new and repeat business. Maintain organized, detailed records in the CRM (Zoho CRM preferred). Coordinate with purchasing and warehouse teams to ensure accurate and timely order fulfillment. Stay current on A-Power's full HVAC product lineup and promotions to confidently recommend solutions. Required and Preferred Qualifications 2 to 5 years of HVAC, electrical, or mechanical inside sales or counter sales experience. Strong technical understanding of HVAC systems, components, and accessories. Excellent communicator (quick on the phone, clear in email, and strong with follow-ups). Highly organized, detail-oriented, and comfortable in a busy environment. CRM experience (Zoho CRM is a plus) and proficiency in Microsoft Office Suite. Why This Role Rocks? You will be part of a high-energy team at the center of A-Power's growth. Every call you make, every order you handle, and every customer you help directly impacts the business. If you are a HVAC-savvy, customer-driven sales professional who thrives in a fast-moving environment, this is your chance to grow with a brand that's on the rise. Fully remote - work from anywhere in United States