IT Engineer

About the role

Cognition is an applied AI lab building end-to-end software agents and the maker of Devin, the first AI software engineer. The team is building AI that can reason on real-world tasks.

The IT Engineer will own the employee technology experience in the New York or London office while helping scale Cognition’s global IT operations. The role provides employees with secure, reliable technology and responsive support, and improves IT operations through durable tooling, automation, and AI-enabled workflows. The source also states that this role is required to be in-person, working five days a week from the San Francisco or New York office.

Responsibilities

• Serve as the primary IT partner for employees in the office, providing responsive support across devices, applications, access, conferencing, and workplace technology.
• Own the reliability and employee experience of office technology, including wired and wireless networks, conferencing, vendor coordination, and hardware and software asset lifecycle management.
• Support rapid regional growth by partnering with the global IT team on office expansions, moves, infrastructure changes, operational handoffs, runbooks, skills, and knowledge bases.

Requirements

• Bring depth in two or three IT disciplines, rather than expertise in everything, and an interest in expanding into new areas.
• Value teamwork and in-person collaboration.

Key facts

• The role supports the employee technology experience and Cognition’s global IT operations.
• The role calls for depth in two or three IT disciplines and interest in expanding into new areas.
• The listing says the role is required to be in-person, working five days a week from the San Francisco or New York office.

Estimated salary

Estimated salary for IT support in United States: USD 4,400 - 5,400 per month, based on 7 CazVid job posts that state their pay. This is an estimate, not the salary offered.