L2 Support Engineer Job in Coimbatore, Tamil Nadu
Published on CazVidat John
Apply for L2 Support Engineer at John in Coimbatore, Tamil Nadu. Full-time role requiring Java & SQL skills. Advance your tech support career today!
Salary
₹1,600,000 per year
Location
Coimbatore, Tamil Nadu, IN
Employment type
Full time
Workplace
Not provided
L2 Support Engineer Job in Coimbatore, Tamil Nadu
₹1,600,000 per year
Job description
John is seeking a diligent and skilled L2 Support Engineer to join our team in Coimbatore, Tamil Nadu, India. This full-time role offers a great opportunity to contribute to a growing organization by providing expert technical support and ensuring system reliability. Key Responsibilities Diagnose and resolve technical issues related to Java and SQL databases. Maintain and support system operations by troubleshooting escalated support tickets. Collaborate with internal teams to enhance system performance and user experience. Prepare and document user manuals and technical procedures for team and customer use. Monitor system performance to ensure peak operation and reliability. Participate in team meetings to discuss project updates and technical solutions. Drive continuous improvement initiatives to optimize support processes. Required and Preferred Qualifications Bachelor's Degree in Computer Science or related field. Proficient in Java and SQL programming languages. Experience in technical support roles for software applications or systems. Strong problem-solving skills with attention to detail. Familiarity with common support tools and ticketing systems. Relevant software or IT certifications are a plus. Previous experience in a similar L2 support role preferred. Join John to advance your career in a dynamic environment and make a significant impact on customer satisfaction and service reliability.
Frequently asked questions
Is this position based in Coimbatore or is remote work allowed?
This is an on-site position located in Coimbatore, Tamil Nadu, India, with no remote work option.
What technical skills do I need to have for this L2 Support Engineer role?
You should be proficient in Java and SQL programming languages and have experience in technical support for software applications or systems.
What kind of responsibilities will I have day-to-day?
You will diagnose and resolve technical issues involving Java and SQL databases, troubleshoot escalated support tickets, document technical procedures, and collaborate with teams to improve system performance.
What educational background is required for this job?
A Bachelor's Degree in Computer Science or a related field is required for this position.
What is the salary for this full-time L2 Support Engineer position?
The salary offered is INR 1,600,000 per year.
Are there any preferred qualifications or certifications for this role?
Relevant IT or software certifications are a plus, and previous experience in a similar L2 support role is preferred.