Lead Manager

Company Description NorCal Home Buyers LLC is a residential real estate investment company focused on acquiring, renovating, and selling properties in Northern California. The company emphasizes efficient, transparent transactions and works closely with local homeowners and investment partners to create solutions for the most complex of situations. Team members collaborate in a fast-paced environment that values integrity, quick decision-making, and continuous growth/improvement. NorCal Home Buyers LLC offers opportunities for professional growth, skill development, and meaningful impact in the regional housing market. The role within the company is designed to promote growth and internal promotion from within the company.

Role Description The Lead Manager is a full-time role that will begin on-site based in Chico, CA. The role can transition to remote after training is completed. You will be responsible for managing and nurturing inbound and outbound leads throughout the company sales pipeline. Day-to-day tasks include promptly contacting new leads, conducting initial qualification calls, gathering property and seller information, and accurately recording all interactions in the CRM system. In addition old lead follow up will be a big part of your role. The Lead Manager will regularly follow up with potential sellers, schedule appointments for acquisitions lead, and coordinate communication between team members to ensure smooth handoffs. This role also involves monitoring lead performance metrics, identifying opportunities to improve conversion rates, and collaborating with leadership to refine sales scripts, processes, and outreach strategies. The position requires consistent on-site presence, strong organizational skills, and a proactive approach to building relationships with prospective clients.
QualificationsStrong lead management and customer relationship skills, including experience handling high volumes of leads, conducting qualification calls, and maintaining detailed records. Must stay cool under pressure and be an adequate problem solver who can think quickly on his/her feet. Sales and negotiation capabilities, with the ability to build rapport, ask effective qualification questions, and guide prospective clients toward the next step in the process with our company.Organizational and time-management skills to prioritize tasks, follow up consistently, and manage multiple leads and appointments simultaneously.Technical proficiency with CRM systems, spreadsheets, and communication tools; ability to learn new software quickly and work with data to track performance.Clear, professional verbal and written communication skills, including the ability to speak confidently and respectfully with clients over the phone and eventually in person.Reliable transportation and the ability to work on-site in Chico, CA as well as surrounding areas, collaborate with a team, and adapt to constantly changing priorities in a fast-paced environment.Previous experience in real estate, sales, customer service, or a related field is preferred but not required.High school diploma / post-secondary education in business, communications, or a related discipline is a plus however not required.
Contact Owner: Carson Martin at 530-680-2311 for more information / to schedule an interview. Looking to fill 2 positions by Jan 1 2027.