Medical Office Receptionist

About the role

Regina Jobs is seeking a Medical Office Receptionist to create a welcoming atmosphere for visitors and patients at the clinic.

Responsibilities

• Greet visitors and patients, and check patients in and out in a timely, friendly manner.
• Manage a multiline telephone system professionally and politely while minimizing hold time.
• Answer patients’ questions and provide comfort.
• Schedule testing, procedures and appointments, and make confirmation calls before appointments.
• Work on electronic faxes.
• Obtain patient identification, including health cards, and insurance information, including E-health or private insurance when there is no health card.
• Verify insurance information and coordinate with relevant organizations for payment and referral requirements.
• Help maintain office inventory, place orders for office supplies and schedule service for office equipment repairs.
• Protect patients’ right to confidentiality.

Requirements

• Outstanding professional phone management skills.
• Mandatory familiarity with HIPAA.

Key facts

• The role includes greeting visitors and patients and checking patients in and out.
• Responsibilities include scheduling appointments and making confirmation calls.
• The listing states that familiarity with HIPAA is mandatory.