Office Team Leader & Telecaller Jobs in Vellore, Tamil Nadu
Published on CazVidat Swarga Pvt Ltd
Swarga Pvt Ltd is hiring an Office Team Leader and Telecaller in Vellore. Apply for this full-time, on-site customer service role; 10th grade required.
Salary
Not provided
Location
Vellore, Tamil Nadu, India
Employment type
Full time
Workplace
Not provided
Office Team Leader & Telecaller Jobs in Vellore, Tamil Nadu
Vellore, Tamil Nadu, India
Job description
Swarga Pvt Ltd is hiring an organized and motivated Office Staff / Team Leader / Tele Caller for a full-time, on-site role in Vellore, Tamil Nadu, India. In this customer service position, you will support office operations, guide tele callers, and help deliver effective customer experiences.
Key Responsibilities
- Manage daily office operations and maintain a productive work environment.
- Lead and support a team of tele callers in meeting performance goals.
- Respond to customer inquiries by phone and provide helpful service.
- Coordinate with other departments to support a seamless customer experience.
- Monitor team performance, provide feedback, and conduct training as needed.
- Complete administrative work, including scheduling and team activity reports.
- Help improve customer satisfaction and service delivery.
Qualifications
- Minimum education: completion of 10th grade.
- Strong communication, customer service, teamwork, leadership, and multitasking skills.
- Customer service or tele-calling experience is preferred but not required.
Work Environment and Compensation
Report to the Office Manager and collaborate with colleagues across departments. Swarga Pvt Ltd encourages teamwork, professional development, and career growth. This is a full-time, on-site position in Vellore, Tamil Nadu, India.
Pay: 20000 per year.
Frequently asked questions
Is this position full-time or part-time?
This is a full-time position based in Vellore, Tamil Nadu.
What are the main responsibilities of this role?
You will lead tele-calling operations, manage daily office activities, support a tele-calling team, handle customer inquiries, and coordinate with other departments.
What qualifications do I need to apply?
You need to have completed at least 10th Grade and have strong communication, leadership, teamwork, multitasking, and customer service skills.
Do I need prior experience in customer service or tele-calling?
Experience is preferred but not required for this role.
How much does this job pay?
The salary is INR 20,000 per year.
Who will I report to in this role?
You will report directly to the Office Manager and work with multiple departments to improve processes.