Part-Time Telecaller (Work from Home)

At Xel lifestyle Pvt Ltd, a dynamic and rapidly growing company based in Bhubaneswar, Odisha, we are committed to delivering exceptional customer experiences through innovative outreach programs. We're looking for a dedicated Part-Time Telecaller to join our team and work from the comfort of your home in Bhubaneswar. This role offers flexibility, competitive pay, and valuable career development opportunities within a supportive and collaborative environment. As a key member of our telecalling team, you will play an essential role in connecting with customers, providing clear information about our services, and driving customer satisfaction. This position is ideal for individuals seeking part-time work with room for advancement and skill growth in customer engagement and sales support. Key Responsibilities Conduct outbound calls to potential and existing customers to share detailed information about our products and services, ensuring clarity and engagement. Engage professionally in friendly dialogues, effectively addressing customer inquiries and managing expectations to enhance satisfaction. Document call details meticulously and update customer records accurately in the CRM system to maintain data integrity. Follow up on leads promptly and assist in closing sales opportunities, contributing directly to monthly sales targets. Maintain up-to-date knowledge of product offerings and communicate any updates or promotions during calls to maximize customer interest. Collaborate closely with the sales team to strategize and improve outreach effectiveness, ensuring alignment with company goals. Participate actively in weekly team meetings to review performance metrics, share customer feedback, and refine communication strategies. What We're Looking For Required: Minimum education of 12th Grade completion. Strong verbal communication skills in Hindi and Odiya; proficiency in English is a plus. Ability to work independently and efficiently in a home-based environment. Basic computer skills and familiarity with CRM software preferred. Preferred: Previous experience in telecalling, customer service, or sales support roles is advantageous but not mandatory. Demonstrated ability to handle customer objections and close sales effectively. Strong organizational skills and attention to detail. What We Offer Competitive monthly pay of $12,000 INR equivalent, with performance incentives. Flexible part-time schedule allowing work-life balance and remote work convenience. Professional growth opportunities through mentorship by the Telecalling Team Lead and cross-functional collaboration with sales and marketing teams. Supportive team environment that values your contributions and encourages continuous learning. Access to training resources to enhance communication, sales techniques, and CRM proficiency. Frequently Asked Questions Is this position fully remote? Although this is a work-from-home role, it is location-specific to Bhubaneswar, Odisha, due to operational requirements. What are the working hours? This is a part-time position with flexible hours, typically coordinated with the team lead to meet business needs. Do I need prior telecalling experience? Prior experience is preferred but not required; we provide training to help you succeed. What languages should I be proficient in? Fluency in Hindi and Odiya is essential; English proficiency is an added advantage. Are there opportunities for career advancement? Yes, we encourage career development and offer growth opportunities within our expanding company. How do I apply? Interested candidates should submit their application promptly to join a growing team with exciting prospects. For more information about telecalling roles and salary benchmarks, visit U.S. Bureau of Labor Statistics - Telephone Operators . Ready to take the next step in your career? Apply today to join Xel lifestyle Pvt Ltd as a Part-Time Telecaller in Bhubaneswar and be part of a company that values your growth and succes