Payroll Operations Manager

About the role

ESPO Corporation is seeking a skilled and experienced payroll leader to manage and coordinate with an outsourced payroll provider. The role focuses on accurate, timely payroll processing, employee data integrity, and insights through data analysis.

Responsibilities

• Oversee and coordinate with the outsourced payroll provider to support accurate and timely payroll processing.
• Manage payroll schedules, deductions, and adjustments with the external provider.
• Resolve payroll discrepancies and respond to plant and employee inquiries.
• Collaborate with finance and accounting teams on accurate financial reporting.
• Ensure compliance with federal, state, and local payroll laws and regulations.
• Prepare and submit required payroll reports; work with third-party partners on tax filings and year-end activities.
• Stay updated on payroll legislation and best practices.
• Supervise or support payroll specialists or coordinators, providing training, guidance, and performance feedback.
• Act as an escalation point for complex payroll issues.
• Generate and analyze payroll data, provide insights to support decision-making, and present findings to senior management.
• Monitor outsourced payroll vendor service-level agreements, evaluate performance, and support contract negotiations.
• Support plants, the HR team, and employees with payroll inquiries, and conduct training on system usage.

Requirements

• Strong understanding of HR processes, exceptional attention to detail, and the ability to lead a team effectively.

Key facts

• Direct hire/permanent position in Charlotte, United States.
• The role coordinates payroll processing with an outsourced provider.
• The role includes payroll compliance, reporting, vendor management, and employee support.