Personal Banker I - Floater

About the role

At Frost, it’s about interactions more than transactions. As a Personal Banker I, you are the first point of contact for many customers and set the standard for their banking experience. You’ll provide coverage in personal banking and teller services while meeting consumer banking performance standards.

Frost is committed to fostering an environment that reflects its values and encourages team members to be the best they can be. You’ll join an adaptable, integrity-driven team with a legacy of providing banking services.

Responsibilities

• Educate and advise customers on deposits and loans, and support service or account maintenance issues.
• Use good judgment and act with integrity to do what is right for each customer.
• Provide teller services, including deposits, payments and check cashing, in compliance with bank policies and procedures.
• Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions.
• Manage risk and actively practice loss prevention.
• Attend teller and personal banking training to stay current with information and applicable policies, laws, regulations and Bank Secrecy Act policies.

Requirements

• Be an empathetic problem-solver who builds customer relationships and adapts in fast-paced environments.

Key facts

• Provides coverage in personal banking and teller services.
• Advises customers on deposits and loans and supports service or account maintenance issues.
• Provides deposits, payments and check-cashing services in compliance with bank policies.

Estimated salary

Estimated salary for customer service in United States: USD 3,100 - 4,600 per month, based on 311 CazVid job posts that state their pay. This is an estimate, not the salary offered.