Recepcionista Virtual (Virtual Front Desk)

We are looking for a dynamic, organized, and tech-savvy Bilingual Virtual Receptionist to join our team and manage our frontline customer service remotely in both English and Spanish.Key Responsibilities:Handle and manage phone calls, video calls, emails, and chats in both English and Spanish in a professional and timely manner.Coordinate, schedule, and confirm appointments, meetings, or bookings based on the established calendar.Greet, guide, and direct bilingual clients, visitors, or users to the appropriate department or person.Provide general information regarding the organization's services, policies, or processes in either language.Perform supporting administrative tasks, such as data entry, calendar management, and basic digital document handling.Job Requirements:Minimum of 1 year of experience in customer service, reception, or administrative roles.Fully bilingual (Advanced/Native proficiency in both English and Spanish, oral and written).Proficiency in computer tools (Office Suite / Google Workspace, digital calendars, and communication or video conferencing platforms).High organizational skills, multitasking abilities, empathy, and a problem-solving mindset.Suitable remote workspace, reliable computer equipment, and a high-speed internet connection.