Remote Independent Agent – St. Louis, MO

LegalShield is seeking a motivated Remote Independent Agent to provide customer service and sales support from a home-based work environment. This contract opportunity is suited to someone who communicates clearly, works independently, and helps customers find solutions while supporting sales goals.

Key Responsibilities

• Assist clients by phone, email, or chat, identify their needs, and provide appropriate solutions.
• Build customer rapport and trust through effective communication.
• Conduct sales activities to work toward personal and team targets.
• Manage customer interactions, follow-ups, and administrative tasks effectively.
• Resolve customer concerns by understanding the issue and providing timely support.
• Collaborate with colleagues to share best practices and improve the customer experience.
• Adapt to product and policy changes while maintaining a customer-first approach.

Required Qualifications

• High school diploma.
• Strong communication and interpersonal skills.
• Experience in customer service and sales.
• Effective time management and organizational skills.
• Problem-solving ability and adaptability.
• Ability to work independently and as part of a team.

Work Arrangement

This is a remote, contract position associated with St. Louis, Missouri. You will report to a Team Lead for guidance and support, and collaborate with colleagues across functions to provide coordinated customer service.