Senior Engineer 1 - Corporate Applications
External job listingat Microchip Technology Inc.
Provide technical support to mass-market customers and troubleshoot issues involving microcontrollers, microprocessors, embedded firmware, and software.
Salary
Not provided
Location
Chandler, United States
Employment type
Full time
Workplace
Not provided
Senior Engineer 1 - Corporate Applications
Chandler, United States
Job description
About the role
Microchip Technology Inc. is seeking a Corporate Applications Engineer (CAE) to provide technical support to mass-market customers. The role focuses on troubleshooting and resolving client issues related to microcontrollers, microprocessors, embedded firmware, and the software ecosystem.
Responsibilities
- Provide technical support through case tickets, phone, and live chat.
- Work individually and collaboratively with peers to address client hardware and firmware or software challenges.
- Contribute to team infrastructure and AI initiatives.
- Deliver training and provide direct support to the global community.
Key facts
- Provides technical support through case tickets, phone, and live chat.
- Troubleshoots client issues related to microcontrollers, microprocessors, embedded firmware, and software.
- Includes training and direct support to the global community.
Frequently asked questions
What does the role involve?
The Corporate Applications Engineer provides technical support to mass-market customers and troubleshoots client issues related to microcontrollers, microprocessors, embedded firmware, and the software ecosystem.
How is customer support provided?
Support is provided through case tickets, phone, and live chat.
What other work does the role include?
The role includes contributing to team infrastructure and AI initiatives, delivering training, and providing direct support to the global community.