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ServiceNow Product Owner

External job listingat Keysource

Keysource seeks a ServiceNow Product Owner with AI and automation expertise to drive product strategy and enterprise transformation initiatives.

External source - not verified2 months agoDeadline passed: Oct 16, 2026

Salary

Not provided

Location

Remote, United States

Employment type

Full time

Workplace

Not provided

Job description

About the role

Keysource is looking for an experienced ServiceNow Product Owner with AI and automation expertise to drive product strategy, roadmap, prioritization, and enterprise ServiceNow transformation initiatives.

Responsibilities

  • Drive product strategy, roadmap, and prioritization.
  • Drive enterprise ServiceNow transformation initiatives.

Requirements

  • ServiceNow and ITSM product ownership.
  • Incident, request, problem, change, and knowledge management.
  • ServiceNow AI and automation.
  • Product roadmaps and prioritization.
  • Agile/Scrum and stakeholder management.
  • Vendor and implementation partner management.
  • CMDB, discovery, asset management, and service catalog.
  • Generative AI and enterprise AI governance.

Preferred: ServiceNow CSA, CIS-ITSM, or CAD; ITIL certification; and experience leading large-scale ServiceNow transformation programs.

Key facts

  • The role focuses on ServiceNow product ownership, AI, and automation.
  • Key skills include ITSM, Agile/Scrum, and stakeholder management.
  • Preferred qualifications include ServiceNow certifications and ITIL certification.

Frequently asked questions

  • What does the role involve?

    Driving product strategy, roadmap, prioritization, and enterprise ServiceNow transformation initiatives.

  • What skills are required?

    Key skills include ServiceNow and ITSM product ownership, AI and automation, Agile/Scrum, stakeholder management, and enterprise AI governance.

  • Which qualifications are preferred?

    ServiceNow CSA, CIS-ITSM, or CAD; ITIL certification; and experience leading large-scale ServiceNow transformation programs.

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