Systems Engineer IV - Endpoint Management Phoenix

About the role

Connect Tech+Talent is seeking a Systems Engineer IV - Endpoint Management to lead the strategy, design, deployment, and ongoing management of enterprise mobile and endpoint solutions across Windows, macOS, iOS, and Android platforms. The role is the primary subject matter expert for Mobile Device Management (MDM), Mobile Application Management (MAM), and zero-touch device enrollment programs. It defines BYOD, COPE, and COBO policies, enforces mobile security and compliance posture, and collaborates with the security team on zero-trust endpoint strategy. The role also mentors junior engineers and drives continuous improvement across the endpoint lifecycle.

The role reports to the Store Support Office in Phoenix, AZ, with a hybrid work arrangement requiring in-office presence Tuesday through Thursday.

Responsibilities

• Design, deploy, and manage enterprise MDM/MAM platforms, including Microsoft Intune and Kandji/SOTI, with a primary focus on mobile fleet management across iOS, Android, Windows, and macOS.
• Architect and administer zero-touch enrollment programs, including Apple Business Manager (ABM/DEP), Android Enterprise (Zero-Touch), and Windows Autopilot.
• Implement and enforce BYOD, COPE, and COBO device policies aligned with corporate security standards and regulatory requirements.
• Design and manage mobile app protection policies, app configuration profiles, and conditional access policies via Microsoft Intune and Entra ID.
• Collaborate with the security team to enforce zero-trust endpoint principles, including device compliance, identity-based access, and continuous monitoring.
• Manage endpoint security controls, patch management, software deployment, and compliance policy frameworks across all device types.
• Diagnose and resolve complex technical issues across the endpoint stack, including hardware, OS, application, and MDM policy issues, including escalated tier 3 incidents.
• Perform root cause analysis.

Key facts

• Full-time role.
• The role reports to the Store Support Office in Phoenix, AZ.
• Hybrid work arrangement requiring in-office presence Tuesday through Thursday.
• Manages endpoint solutions across Windows, macOS, iOS, and Android.

Estimated salary

Estimated salary for IT support in United States: USD 4,400 - 5,400 per month, based on 7 CazVid job posts that state their pay. This is an estimate, not the salary offered.