Telecaller

Join S V Financial Services, a leading financial company based in Hyderabad, Telangana, India, committed to delivering exceptional customer experiences and driving business growth. We're looking for a motivated Telecaller to join our dynamic telecommunication team. This full-time, on-site role offers a fantastic opportunity to develop your career in sales and customer service within a collaborative and innovative environment. At S V Financial Services, your contributions will directly impact our success by building strong customer relationships and supporting our expanding client base. Key Responsibilities Conduct outbound telemarketing calls to potential and existing customers to promote financial products and services. Handle incoming customer calls, delivering exceptional service and resolving inquiries efficiently. Assist customers by addressing their questions and concerns promptly and professionally, ensuring satisfaction. Collaborate with sales and marketing teams to develop effective sales strategies and improve overall team performance. Utilize time management skills to consistently meet and exceed daily and monthly sales targets. Maintain accurate records of customer interactions and sales activities using CRM software. Provide feedback to management on customer trends and potential areas for service improvement. Participate in ongoing training sessions to enhance product knowledge and telecalling techniques. What We're Looking For Required: High School Diploma or equivalent educational qualification. Strong communication skills with the ability to listen actively and adapt to customer needs. Team-oriented mindset with a passion for achieving sales goals and delivering excellent customer service. Basic computer skills and familiarity with telecalling tools and CRM software. Preferred: Minimum of 1 year experience in telecalling, sales, or customer service roles. Experience in the financial services sector is an advantage but not mandatory. Ability to handle objections and close sales effectively. Strong problem-solving skills and a proactive approach to customer engagement. What We Offer Competitive annual salary of $180,000 USD per year, aligned with industry benchmarks for telecalling roles in Hyderabad. Health insurance coverage to support your well-being. Paid time off to maintain a healthy work-life balance. Retirement plan options to secure your future. Opportunities for career development and advancement within a growing financial services company. A supportive and collaborative team culture that fosters innovation and continuous learning. Access to modern telecommunication tools and software to enhance productivity. Frequently Asked Questions What are the working hours for this Telecaller position? This is a full-time, on-site role with standard office hours based in Hyderabad, Telangana, India. Is prior experience mandatory to apply? While 1 year of relevant telecalling or sales experience is preferred, candidates with strong communication skills and a willingness to learn are encouraged to apply. What tools or software will I use? You will work with CRM systems and telecommunication software designed to streamline customer interactions and sales tracking. Are there opportunities for career growth? Yes, S V Financial Services emphasizes career development and offers advancement opportunities within the sales and customer service departments. Is this position eligible for remote work? No, this role requires on-site presence in Hyderabad to collaborate closely with the team. How can I apply? Interested candidates should submit their applications promptly to join a fast-growing team and take advantage of this exciting career opportunity. Explore related roles such as Business Development Manager – Construction Industry and Customer Service Executive to broaden your career options. Ready to take the next step? Apply today to join S V Financial Services as a Telecaller and accelerate your professional growth in H