Telecaller - Telugu Language Job in Kadapa, Andhra Pradesh

Join Deepa as a Telecaller in Kadapa, Andhra Pradesh and play a vital role in enhancing customer engagement for our growing customer service solutions company. We foster a collaborative and positive work environment where your efforts directly contribute to customer success and company growth.

Key Responsibilities

• Engage customers via phone to provide detailed information about products and services.
• Handle incoming calls and respond to customer inquiries promptly and effectively.
• Resolve customer complaints and issues with a high standard of service.
• Document call details and update customer profiles accurately in the system.
• Maintain precise records of customer interactions and transactions.
• Collaborate with team members to meet daily and monthly targets.
• Provide feedback to improve overall customer service quality.

Required and Preferred Qualifications

• Education: Minimum 12th pass.
• Skills: Excellent communication, customer service orientation, patience, time management, and teamwork abilities.
• Preferred: Prior telecalling or customer service experience is an advantage; freshers are encouraged to apply.
• Language: Fluency in Telugu is mandatory.

As a Telecaller at Deepa, you will work closely with your team and report to the Team Lead in a supportive environment offering clear growth opportunities. We offer a competitive salary of INR Rs 18000 per month and a vibrant culture that values teamwork and professional development through training programs.