Ticketing Executive Jobs in Surat, Gujarat, India

HireForte is hiring a full-time Ticketing Executive in Surat, Gujarat, India. In this on-site travel and tourism role, you will manage ticket bookings, support customers, and help maintain efficient booking operations.

Key Responsibilities

• Process ticket bookings using Global Distribution Systems (GDS) and airline booking platforms.
• Answer customer questions and resolve ticketing-related issues with professionalism.
• Maintain accurate transaction records and follow booking policies and procedures.
• Review ticket sales data to identify trends and opportunities to improve service.
• Help clients arrange travel and provide clear information about flights and services.
• Work with colleagues to improve booking processes and meet team goals.
• Complete administrative tasks that support accurate, organized ticketing operations.

Qualifications

• A diploma or degree in Travel and Tourism, Hospitality, Business Administration, or a related field is preferred.
• Knowledge of GDS and airline booking systems.
• Strong customer service and communication skills.
• Analytical thinking and problem-solving abilities.
• Excellent attention to detail and organizational skills.

Team and Reporting

You will collaborate with a travel department team and report to a team leader or manager. Your work will contribute directly to customer satisfaction and efficient ticketing operations.

Compensation and Employment

Salary: 40000 per month. This is a full-time, on-site position in Surat, Gujarat, India.