Ticketing Executive Job in Surat, Gujarat at HireForte

Join HireForte as a Ticketing Executive in Surat, Gujarat and become a key player in the travel and tourism industry. This full-time role offers an exciting opportunity to manage ticket bookings and deliver exceptional customer service in a fast-paced environment.

Key Responsibilities

• Manage and process ticket bookings using Global Distribution Systems (GDS) and airline booking platforms.
• Provide outstanding customer support by addressing inquiries and resolving ticketing issues efficiently.
• Maintain accurate transaction records and ensure adherence to booking policies and procedures.
• Analyze ticket sales data to identify trends and enhance service quality.
• Assist clients with travel arrangements and provide detailed flight and service information.
• Collaborate with team members to optimize the booking process and meet departmental objectives.
• Perform administrative duties to ensure organization and accuracy within the ticketing system.

Required and Preferred Qualifications

• Diploma or degree in Travel & Tourism, Hospitality, Business Administration, or related fields preferred.
• Proficiency with GDS and airline booking systems.
• Excellent customer service and communication skills.
• Strong analytical and problem-solving abilities.
• High attention to detail and strong organizational skills.

As a Ticketing Executive at HireForte, you will work closely with your team and report to the travel department manager, ensuring smooth operations and superior client satisfaction. This role is based in Surat, Gujarat, and requires on-site presence.

Salary: ₹40,000 per month