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A

Alain

Remote Call Center Agent - Inbound Sales

Contacto

Santo Domingo, Nacional, Dominican Republic
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Provided exceptional customer service in inbound call and store environments, addressing customer needs and inquiries.

Sales SupportIntermediate

Assisted in generating quotes and managing sales-related customer interactions.

Technical SupportBeginner

Possesses basic technical support skills combined with quick learning ability for technical issues.

Communication SkillsAdvanced

Excelled in memorizing scripts and maintaining conversational flow during customer interactions.

Educación

diploma
Angels Reach Academy
Completed August 2005

Idiomas

EnglishFluent
SpanishFluent

Resumen

Dedicated customer service representative with experience in inbound sales, operational efficiency, and client support.

Logros Clave

  • Handled inbound calls for product and service inquiries, generating quotes and providing information
  • Improved operational efficiency in customer service through effective request management and inventory handling
  • Developed strong communication skills by memorizing scripts and managing customer interactions

Experiencia

Remote Call Center Agent - Inbound Sales

Ad-VANCE Talent Solutions
05/2019 - 08/2020

Handled inbound calls per shift to provide callers with product and service information and generate quotes, Memorized scripts to achieve easy conversational flow in interactions with potential customers.

Habilidades

Customer ServiceSales SupportTechnical SupportCommunication Skills
Publicado en CazVid - 17 may 2026
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