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Customer Service & Sales Specialist with diverse experience in client support
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Competencies
Provided exceptional customer service in inbound call and store environments, addressing customer needs and inquiries.
Assisted in generating quotes and managing sales-related customer interactions.
Possesses basic technical support skills combined with quick learning ability for technical issues.
Excelled in memorizing scripts and maintaining conversational flow during customer interactions.
Education
Languages
Summary
Dedicated customer service representative with experience in inbound sales, operational efficiency, and client support.
Key Achievements
- Handled inbound calls for product and service inquiries, generating quotes and providing information
- Improved operational efficiency in customer service through effective request management and inventory handling
- Developed strong communication skills by memorizing scripts and managing customer interactions
Experience
Remote Call Center Agent - Inbound Sales
Handled inbound calls per shift to provide callers with product and service information and generate quotes, Memorized scripts to achieve easy conversational flow in interactions with potential customers.