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Alain

Remote Call Center Agent - Inbound Sales

Contato

Santo Domingo, Nacional, Dominican Republic
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceAdvanced

Provided exceptional customer service in inbound call and store environments, addressing customer needs and inquiries.

Sales SupportIntermediate

Assisted in generating quotes and managing sales-related customer interactions.

Technical SupportBeginner

Possesses basic technical support skills combined with quick learning ability for technical issues.

Communication SkillsAdvanced

Excelled in memorizing scripts and maintaining conversational flow during customer interactions.

Formação acadêmica

diploma
Angels Reach Academy
Completed August 2005

Idiomas

EnglishFluent
SpanishFluent

Resumo

Dedicated customer service representative with experience in inbound sales, operational efficiency, and client support.

Principais conquistas

  • Handled inbound calls for product and service inquiries, generating quotes and providing information
  • Improved operational efficiency in customer service through effective request management and inventory handling
  • Developed strong communication skills by memorizing scripts and managing customer interactions

Experiência

Remote Call Center Agent - Inbound Sales

Ad-VANCE Talent Solutions
05/2019 - 08/2020

Handled inbound calls per shift to provide callers with product and service information and generate quotes, Memorized scripts to achieve easy conversational flow in interactions with potential customers.

Habilidades

Customer ServiceSales SupportTechnical SupportCommunication Skills
Publicado na CazVid - 17 de mai. de 2026
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Contato Alain