Braulio - Medical appointment setter with 9 years of customer service experience

Managua, Managua Department, NicaraguaRemotoen

Maintained accurate records of customer interactions and appointments in CRM systems.

Confirmed scheduled appointments and followed up with clients to ensure attendance.

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Resumen

Experienced in managing customer interactions, appointment scheduling, and follow-up activities, with strong multilingual communication skills.

Effectively communicated appointment details and preparatory requirements to patients.

Customer ServiceAdvanced

Provided assistance and support to clients across multiple roles, ensuring customer satisfaction.

Data Entry & ManagementAdvanced

Maintained precise records of customer interactions, appointments, and follow-up activities.

Communication SkillsExpert

Communicated effectively in English, French, and Spanish to coordinate with diverse clients.

Multilingual CommunicationAdvanced

Utilized proficiency in three languages to assist and inform patients across different linguistic backgrounds.

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