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Braulio

Customer service

Currículo em vídeo

Medical appointment setter
I maintained accurate records of customerrninteractions, appointments, and follow-ups in a CRMrn(Customer Relationship Management) system.rnI ensured that scheduled appointments are confirmed,rnand I followed up with clients to remind them ofrnupcoming meetings.rnI'll inform patients about the details of theirrnappointments, including the date, time, location, andrnany necessary preparations or documents they needrnto bring.r

Contato

Managua, Managua Department, Nicaragua
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceAdvanced

Provided assistance and support to clients across multiple roles, ensuring customer satisfaction.

Data Entry & ManagementAdvanced

Maintained precise records of customer interactions, appointments, and follow-up activities.

Communication SkillsExpert

Communicated effectively in English, French, and Spanish to coordinate with diverse clients.

Multilingual CommunicationAdvanced

Utilized proficiency in three languages to assist and inform patients across different linguistic backgrounds.

Resumo

Experienced in managing customer interactions, appointment scheduling, and follow-up activities, with strong multilingual communication skills.

Principais conquistas

  • Maintained accurate records of customer interactions and appointments in CRM systems.
  • Confirmed scheduled appointments and followed up with clients to ensure attendance.
  • Effectively communicated appointment details and preparatory requirements to patients.

Habilidades

Customer ServiceData Entry & ManagementCommunication SkillsMultilingual Communication
Publicado na CazVid - 3 de jul. de 2025
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