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Braulio
Medical appointment setter with 9 years of customer service experience
Video resume
Medical appointment setter
I maintained accurate records of customerrninteractions, appointments, and follow-ups in a CRMrn(Customer Relationship Management) system.rnI ensured that scheduled appointments are confirmed,rnand I followed up with clients to remind them ofrnupcoming meetings.rnI'll inform patients about the details of theirrnappointments, including the date, time, location, andrnany necessary preparations or documents they needrnto bring.r
Contact
Managua, Managua Department, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided assistance and support to clients across multiple roles, ensuring customer satisfaction.
Data Entry & ManagementAdvanced
Maintained precise records of customer interactions, appointments, and follow-up activities.
Communication SkillsExpert
Communicated effectively in English, French, and Spanish to coordinate with diverse clients.
Multilingual CommunicationAdvanced
Utilized proficiency in three languages to assist and inform patients across different linguistic backgrounds.
Summary
Experienced in managing customer interactions, appointment scheduling, and follow-up activities, with strong multilingual communication skills.
Key Achievements
- Maintained accurate records of customer interactions and appointments in CRM systems.
- Confirmed scheduled appointments and followed up with clients to ensure attendance.
- Effectively communicated appointment details and preparatory requirements to patients.
Skills
Customer ServiceData Entry & ManagementCommunication SkillsMultilingual Communication
Published on CazVid - Jul 3, 2025