Cynthia - Customer Experience & Business Development Specialist with diverse industry expertise
Resumen
Experienced in designing customer solutions, supporting B2B sales, and credit analysis across diverse industries.
Logros Clave
- Helped clients determine creditworthiness and advise on credit repair programs as a Credit Analyst.
Habilidades
Designed and implemented customer experience solutions for corporate clients.
Supported sales and revenue generation efforts through client engagement and solution design.
Assessed creditworthiness and recommended financial strategies to clients.
Set, planned, and implemented communication campaigns as a Community Manager.
Provided customer service and sales support in fast-paced environments.
Idiomas
Experiencia
Marketing Researcher
UnDigital
Community Manager
Rhamnous.io, Freelancer
Set, plan, and implement communication campaigns and strategies.
Sr. Global CX Solutions Manager
Sitel Group/Foundever
Worked with business development for corporate B2B sales and Revenue Generation team., Engaged with companies to design and implement customized and innovative Customer Experience Solutions.
Global CX Solutions Manager
Foundever
Worked with business development for corporate B2B sales and Revenue Generation team., Engaged with companies to design and implement customized and innovative Customer Experience Solutions.
Sr. Credit Analyst
Key Credit Repair
Helped people to determine their creditworthiness and help their financial decisions by recommending different credit repair programs.
Booking Manager
Best of Hawaii
Customer Service & Sales Associate
Sitel Group
Customer service & sales assistance for credit monitoring products.
Customer Service & Sales Associate
Convergys
Customer Service & Sales Associate
Sitel Group
Educacion
Keiser University (Former Ave Maria University)
Bachelor of Business Administration