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Cynthia
Customer Experience & Business Development Specialist with diverse industry expertise
Contato
Competências
Designed and implemented customer experience solutions for corporate clients.
Supported sales and revenue generation efforts through client engagement and solution design.
Assessed creditworthiness and recommended financial strategies to clients.
Set, planned, and implemented communication campaigns as a Community Manager.
Provided customer service and sales support in fast-paced environments.
Formação acadêmica
Idiomas
Resumo
Experienced in designing customer solutions, supporting B2B sales, and credit analysis across diverse industries.
Principais conquistas
- Worked with business development teams for corporate B2B sales at Foundever and Sitel Group.
- Engaged with companies to design and implement customized Customer Experience Solutions.
- Helped clients determine creditworthiness and advise on credit repair programs as a Credit Analyst.
Experiência
Marketing Researcher
Community Manager
Set, plan, and implement communication campaigns and strategies.
Sr. Global CX Solutions Manager
Worked with business development for corporate B2B sales and Revenue Generation team., Engaged with companies to design and implement customized and innovative Customer Experience Solutions.
Global CX Solutions Manager
Worked with business development for corporate B2B sales and Revenue Generation team., Engaged with companies to design and implement customized and innovative Customer Experience Solutions.
Sr. Credit Analyst
Helped people to determine their creditworthiness and help their financial decisions by recommending different credit repair programs.
Booking Manager
Customer Service & Sales Associate
Customer service & sales assistance for credit monitoring products.