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D

Daniel

Customer Service Agent/ Community Manager

Contacto

Cartago, Valle del Cauca Department, Colombia
Disponible en CazVid
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Competencias

Customer ServiceIntermediate

Handled customer inquiries and support at multiple organizations, improving communication and problem-solving skills.

Community ManagementBeginner

Managed online or offline community interactions, fostering engagement and resolving conflicts.

Communication SkillsIntermediate

Communicated effectively with customers and team members in various roles, ensuring clear information exchange.

Client RelationsBeginner

Maintained client interactions and supported customer retention efforts.

Educación

Graduated
Institución educativa Gabo
Completed 12/19
Técnico En Programación Y Desarrollo De Empresas
SENA
Completed 12/19
Certificado De Creación De Pequeña Y Mediana Empresa
Camara de comercio
Completed 12/19

Idiomas

EnglishFluent

Resumen

Dedicated customer service representative with hands-on experience in community engagement and client support. Skilled in communication, problem-solving, and maintaining positive customer relationships.

Logros Clave

  • Gained experience as Customer Service Agent and Community Manager at MC Granite/MAZDI, handling customer interactions and community engagement.
  • Served as Customer Service Representative at Foundever, managing client inquiries and resolving issues efficiently.
  • Contributed to customer satisfaction and retention through multiple roles in customer service at Taskus and other organizations.

Experiencia

Customer Service Agent/ Community Manager

MC Granite/ MAZDI
11/20 - 08/22

Customer Service Representative

Foundever
08/22 - 03/23

Customer Service Representative

Taskus
01/24 - 07/25

Habilidades

Customer ServiceCommunity ManagementCommunication SkillsClient Relations
Publicado en CazVid - 17 may 2026
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