This is my profileContact via CazVidDaniel
Customer Service Agent/ Community Manager
Contact
Cartago, Valle del Cauca Department, Colombia
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and support at multiple organizations, improving communication and problem-solving skills.
Community ManagementBeginner
Managed online or offline community interactions, fostering engagement and resolving conflicts.
Communication SkillsIntermediate
Communicated effectively with customers and team members in various roles, ensuring clear information exchange.
Client RelationsBeginner
Maintained client interactions and supported customer retention efforts.
Education
Graduated
Institución educativa Gabo
Completed 12/19
Técnico En Programación Y Desarrollo De Empresas
SENA
Completed 12/19
Certificado De Creación De Pequeña Y Mediana Empresa
Camara de comercio
Completed 12/19
Languages
EnglishFluent
Summary
Dedicated customer service representative with hands-on experience in community engagement and client support. Skilled in communication, problem-solving, and maintaining positive customer relationships.
Key Achievements
- Gained experience as Customer Service Agent and Community Manager at MC Granite/MAZDI, handling customer interactions and community engagement.
- Served as Customer Service Representative at Foundever, managing client inquiries and resolving issues efficiently.
- Contributed to customer satisfaction and retention through multiple roles in customer service at Taskus and other organizations.
Experience
Customer Service Agent/ Community Manager
MC Granite/ MAZDI
11/20 - 08/22
Customer Service Representative
Foundever
08/22 - 03/23
Customer Service Representative
Taskus
01/24 - 07/25
Skills
Customer ServiceCommunity ManagementCommunication SkillsClient Relations
Published on CazVid - May 17, 2026