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Daniel
Customer Service Agent/ Community Manager
Contato
Cartago, Valle del Cauca Department, Colombia
Disponível na CazVid
Competências
Customer ServiceIntermediate
Handled customer inquiries and support at multiple organizations, improving communication and problem-solving skills.
Community ManagementBeginner
Managed online or offline community interactions, fostering engagement and resolving conflicts.
Communication SkillsIntermediate
Communicated effectively with customers and team members in various roles, ensuring clear information exchange.
Client RelationsBeginner
Maintained client interactions and supported customer retention efforts.
Formação acadêmica
Graduated
Institución educativa Gabo
Completed 12/19
Técnico En Programación Y Desarrollo De Empresas
SENA
Completed 12/19
Certificado De Creación De Pequeña Y Mediana Empresa
Camara de comercio
Completed 12/19
Idiomas
EnglishFluent
Resumo
Dedicated customer service representative with hands-on experience in community engagement and client support. Skilled in communication, problem-solving, and maintaining positive customer relationships.
Principais conquistas
- Gained experience as Customer Service Agent and Community Manager at MC Granite/MAZDI, handling customer interactions and community engagement.
- Served as Customer Service Representative at Foundever, managing client inquiries and resolving issues efficiently.
- Contributed to customer satisfaction and retention through multiple roles in customer service at Taskus and other organizations.
Experiência
Customer Service Agent/ Community Manager
MC Granite/ MAZDI
11/20 - 08/22
Customer Service Representative
Foundever
08/22 - 03/23
Customer Service Representative
Taskus
01/24 - 07/25
Habilidades
Customer ServiceCommunity ManagementCommunication SkillsClient Relations
Publicado na CazVid - 17 de mai. de 2026