David - Customer Service Specialist with 3+ years of diverse client support experience

Delivered support via calls, emails, and chats, addressing client needs effectively

Assisted U.S. clients with troubleshooting telecommunication and internet devices

Proficiently used Salesforce and Avaya to manage customer interactions and data

Utilized Microsoft Word and Excel for record-keeping and reporting client issues

Provided customer service by taking calls from truck drivers regarding the status of their locations and delivery locations., Assisted customers via emails and chats with managers, providing information about orders and status for a product transportation campaign.

Worked taking technical support calls for clients in the United States who needed help with their telephone, cable, and internet service or troubleshooting their devices.