Este es mi perfilContactar vía CazVidIsabella
Call Center Agent
Contacto
Medellín,Antioquia,Colombia
Disponible en CazVid
Competencias
Appointment schedulingIntermedio
Experiencia demostrada en Appointment scheduling.
Customer supportIntermedio
Experiencia demostrada en Customer support.
Client communication (English–Spanish)Intermedio
Experiencia demostrada en Client communication (English–Spanish).
CRM systemsIntermedio
Experiencia demostrada en CRM systems.
Microsoft OfficeIntermedio
Experiencia demostrada en Microsoft Office.
Educación
Bachelor’s Degree
Instituciòn Universitaria Pascual Bravo
Technological Degree
Instituciòn Universitaria Pascual Bravo
Technical Degree
Escuela de diseño y mercadeo de moda Arturo Tejada
Idiomas
esNative
Experiencia
Call Center Agent
Concentrix
February 2023 - August 2023
Handled inbound and outbound calls in English for medical patients., Scheduled appointments and coordinated messages between patients and doctors., Provided accurate, empathetic, and professional customer service in a high-volume environment.
Chat Moderator (English–Spanish)
Monroe Agency
June 2022 - July 2022
Engaged in real-time written communication in English with international users., Strengthened advanced written English and customer engagement skills., Developed multitasking and professional online communication abilities.
Habilidades
Appointment schedulingCustomer supportClient communication (English–Spanish)CRM systemsMicrosoft Office
Publicado en CazVid - 17 may 2026