Experiencia demostrada en Appointment scheduling.
Experiencia demostrada en Customer support.
Experiencia demostrada en Client communication (English–Spanish).
Experiencia demostrada en CRM systems.
Concentrix
Handled inbound and outbound calls in English for medical patients., Scheduled appointments and coordinated messages between patients and doctors., Provided accurate, empathetic, and professional customer service in a high-volume environment.
Monroe Agency
Engaged in real-time written communication in English with international users., Strengthened advanced written English and customer engagement skills., Developed multitasking and professional online communication abilities.
Bachelor’s Degree
Technological Degree
Technical Degree
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Experiencia demostrada en Microsoft Office.
