Este perfil está escrito em espanhol

Isabella

Call Center Agent

Contato

Medellín,Antioquia,Colombia

Disponível na CazVid

Contato pela CazVid

Competências

Appointment schedulingIntermedio

Experiencia demostrada en Appointment scheduling.

Customer supportIntermedio

Experiencia demostrada en Customer support.

Client communication (English–Spanish)Intermedio

Experiencia demostrada en Client communication (English–Spanish).

CRM systemsIntermedio

Experiencia demostrada en CRM systems.

Microsoft OfficeIntermedio

Experiencia demostrada en Microsoft Office.

Formação acadêmica

Bachelor’s Degree

Instituciòn Universitaria Pascual Bravo

Technological Degree

Instituciòn Universitaria Pascual Bravo

Technical Degree

Escuela de diseño y mercadeo de moda Arturo Tejada

Idiomas

esNative

Experiência

Call Center Agent

Concentrix

February 2023 - August 2023

Handled inbound and outbound calls in English for medical patients., Scheduled appointments and coordinated messages between patients and doctors., Provided accurate, empathetic, and professional customer service in a high-volume environment.

Chat Moderator (English–Spanish)

Monroe Agency

June 2022 - July 2022

Engaged in real-time written communication in English with international users., Strengthened advanced written English and customer engagement skills., Developed multitasking and professional online communication abilities.

Habilidades

Appointment schedulingCustomer supportClient communication (English–Spanish)CRM systemsMicrosoft Office

Publicado na CazVid - 17 de mai. de 2026

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Contato Isabella