Experienced in call centers, technical support, CAD design, and logistics coordination. Skilled in managing customs documentation, container tracking, and interpreting across multiple languages. Adept at supporting hardware/software and ensuring customer satisfaction in diverse roles.
Supported servers, desktops, hardware components, and software for various clients, ensuring technical issues were resolved effectively.
Specialized in dental aligner design and CAD modeling for manufacturing processes.
Handled customer concerns and technical inquiries in call centers, focusing on maintaining customer satisfaction.
Coordinated customs procedures, documents, and container tracking for export operations.
Fluent in English; transferred calls in over 200 languages, facilitating clear and effective communications.
INVISALING ALIGNTECH DE MEXICO
specialized in the design of dental aligners that are manufacture by the company.
DATAMARK de México, S.A. de C.V.
transferring calls to interpreters for more than 200 languages.
PCE Technology
Technical support for servers, desktops, workstations, motherboards, graphic cards, monitors and other computer components.
Pegatron corp.
Technical support over the phone for computers, vga cards, CPU, ram, most hardware and software for Asus components.
Xerox
Customer support for celular phone company called boost mobile, responsible for customer satisfaction, and technical support.
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