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Jesus

Cad Designer

Currículo em vídeo

Cad Designer
Jesus has six years of experience working in call centers and has recently worked as a shipping coordinator at TCL, where he managed customs documentation and container tracking for television exports.

Contato

Ciudad Juárez, Chihuahua, Mexico
Disponível na CazVid
Contato pela CazVid

Competências

Technical SupportAdvanced

Supported servers, desktops, hardware components, and software for various clients, ensuring technical issues were resolved effectively.

CAD & Dental DesignIntermediate

Specialized in dental aligner design and CAD modeling for manufacturing processes.

Customer Service & SupportAdvanced

Handled customer concerns and technical inquiries in call centers, focusing on maintaining customer satisfaction.

Logistics & Supply ChainIntermediate

Coordinated customs procedures, documents, and container tracking for export operations.

Language & CommunicationExpert

Fluent in English; transferred calls in over 200 languages, facilitating clear and effective communications.

Formação acadêmica

Madison #1
Completed 2003
Washington High School
Completed 2007

Idiomas

EnglishC1

Resumo

Experienced in call centers, technical support, CAD design, and logistics coordination. Skilled in managing customs documentation, container tracking, and interpreting across multiple languages. Adept at supporting hardware/software and ensuring customer satisfaction in diverse roles.

Principais conquistas

  • Managed customs documentation and container tracking at TCL, ensuring smooth exports of televisions.
  • Provided technical support across multiple hardware and software platforms for leading tech companies.
  • Transferred over 200 calls requiring interpretation for multiple languages, ensuring customer satisfaction.

Experiência

Cad Designer

INVISALING ALIGNTECH DE MEXICO
2018 - 2024

specialized in the design of dental aligners that are manufacture by the company.

Call Center Agent

DATAMARK de México, S.A. de C.V.
2017 - 2018

transferring calls to interpreters for more than 200 languages.

Technical Support

PCE Technology
2014 - 2017

Technical support for servers, desktops, workstations, motherboards, graphic cards, monitors and other computer components.

Technical Support

Pegatron corp.
2011 - 2012

Technical support over the phone for computers, vga cards, CPU, ram, most hardware and software for Asus components.

Customer Support

Xerox
2010 - 2011

Customer support for celular phone company called boost mobile, responsible for customer satisfaction, and technical support.

Habilidades

Technical SupportCAD & Dental DesignCustomer Service & SupportLogistics & Supply ChainLanguage & Communication
Publicado na CazVid - 2 de mar. de 2026
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Contato Jesus