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Jhonny
Customer Service Professional with 5+ Years of Experience
Video currículum
Jhonny 30 seconds resume
Customer service representative or coach
Contacto
Santiago de Cali, Valle del Cauca, Colombia
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Handled customer inquiries and support, ensuring high satisfaction levels
Coaching & MentoringIntermediate
Mentored customer service staff at FedEx, improving team performance
Communication SkillsAdvanced
Effectively communicated with customers and team members in diverse situations
Problem SolvingIntermediate
Addressed customer issues and provided solutions in fast-paced environments
Multilingual SupportBeginner
Basic communication skills in Spanish, supporting Spanish-speaking clients
Resumen
Experienced customer service representative with over 5 years supporting diverse client needs and a proven track record in coaching teams to improve service quality.
Logros Clave
- Provided over 5 years of customer service support, demonstrating sustained commitment
- Served as a coach for FedEx customer service team for 4+ years, mentoring staff
- Gained experience in customer engagement across diverse client interactions
Habilidades
Customer ServiceCoaching & MentoringCommunication SkillsProblem SolvingMultilingual Support
Publicado en CazVid - 3 jul 2025