Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Jhonny
Looking for remote work in Candelaria
Currículo em vídeo
Jhonny 30 seconds resume
Customer service representative or coach
Contato
Santiago de Cali, Valle del Cauca, Colombia
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceAdvanced
Handled customer inquiries and support, ensuring high satisfaction levels
Coaching & MentoringIntermediate
Mentored customer service staff at FedEx, improving team performance
Communication SkillsAdvanced
Effectively communicated with customers and team members in diverse situations
Problem SolvingIntermediate
Addressed customer issues and provided solutions in fast-paced environments
Multilingual SupportBeginner
Basic communication skills in Spanish, supporting Spanish-speaking clients
Resumo
Experienced customer service representative with over 5 years supporting diverse client needs and a proven track record in coaching teams to improve service quality.
Principais conquistas
- Provided over 5 years of customer service support, demonstrating sustained commitment
- Served as a coach for FedEx customer service team for 4+ years, mentoring staff
- Gained experience in customer engagement across diverse client interactions
Habilidades
Customer ServiceCoaching & MentoringCommunication SkillsProblem SolvingMultilingual Support
Publicado na CazVid - 3 de jul. de 2025