Katherine - Customer Service & Interpretation Specialist with 10+ years' experience
Resumen
Versatile customer service and interpretation professional with extensive experience in diverse client-facing roles and bilingual communication.
Logros Clave
- Managed schedules and operations for New Life Gym, supporting smooth daily functions
Habilidades
Delivered comprehensive customer support, resolving issues and ensuring satisfaction
Performed bilingual interpretation in medical, legal, and financial contexts on the phone
Managed schedules for gym staff and handled reception duties, ensuring operational efficiency
Provided English language instruction to individual learners
Idiomas
Experiencia
Customer service representative
Bold Business
Product expert, Problem solver, In charge of delivering the best customer service by making sure all the customer needs were met.
Bilingual interpreter
Akorvi
Medical, legal, and financial simultaneous on-the-phone interpretation.
Bilingual interpreter
Teleperformance
Medical, legal, and financial simultaneous on-the-phone interpretation.
Billing representative
Accedo 24/7
To provide top-notch customer service for AT&T and Direct TV clients via chat.
Assistant manager
New Life Gym
Schedule manager for the owner and the instructors, Receptionist duties included welcoming the customers, taking their payments, and ensuring everything was operating fine at the gym., Provided excellent customer service.
English teacher
Independent
Provided independent English teaching services.
Educacion
Universidad Libre
Law
Centro Colombo Americano
English
Institucion Educativa Boyaca
High School