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K

Katherine

Customer service representative

Contato

Pereira, Risaralda Department, Colombia
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceAdvanced

Delivered comprehensive customer support, resolving issues and ensuring satisfaction

InterpretationExpert

Performed bilingual interpretation in medical, legal, and financial contexts on the phone

ManagementIntermediate

Managed schedules for gym staff and handled reception duties, ensuring operational efficiency

TeachingBeginner

Provided English language instruction to individual learners

Formação acadêmica

Law
Universidad Libre
Completed 2013
English
Centro Colombo Americano
Completed 2012
High School
Institucion Educativa Boyaca
Completed 2006

Idiomas

EnglishBilingual

Resumo

Versatile customer service and interpretation professional with extensive experience in diverse client-facing roles and bilingual communication.

Principais conquistas

  • Provided high-quality customer service at Bold Business, ensuring customer needs were met
  • Conducted medical, legal, and financial interpretation in real-time at Akorvi and Teleperformance
  • Managed schedules and operations for New Life Gym, supporting smooth daily functions

Experiência

Customer service representative

Bold Business
2023 - 2025

Product expert, Problem solver, In charge of delivering the best customer service by making sure all the customer needs were met.

Bilingual interpreter

Akorvi
2020 - 2020

Medical, legal, and financial simultaneous on-the-phone interpretation.

Bilingual interpreter

Teleperformance
2019 - 2019

Medical, legal, and financial simultaneous on-the-phone interpretation.

Billing representative

Accedo 24/7
2015 - 2016

To provide top-notch customer service for AT&T and Direct TV clients via chat.

Assistant manager

New Life Gym
2012 - 2012

Schedule manager for the owner and the instructors, Receptionist duties included welcoming the customers, taking their payments, and ensuring everything was operating fine at the gym., Provided excellent customer service.

English teacher

Independent
2013 - 2013

Provided independent English teaching services.

Habilidades

Customer ServiceInterpretationManagementTeaching
Publicado na CazVid - 3 de jul. de 2025
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Contato Katherine