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Lorena
Customer Service Representative with Telecom Support Experience
Video resume
Customer representative
Technical support and customer care services
Contacto
Medellín, Departamento de Antioquia, Colombia
Abierto a remoto
Disponible en CazVid
Competencias
Technical SupportIntermediate
Provided technical assistance to clients, resolving issues related to telecom services.
Customer CareIntermediate
Delivered customer service with focus on client needs and service satisfaction.
Billing AssistanceIntermediate
Handled billing inquiries and clarifications for telecom services.
Problem SolvingIntermediate
Applied tools and knowledge to troubleshoot and resolve customer issues effectively.
Resumen
Experienced in technical support and customer care within the telecom sector, with a focus on billing and client needs.
Logros Clave
- Provided technical support and customer care services for a major American telecommunication company.
- Handled billing inquiries, ensuring clarity and customer satisfaction.
- Utilized tools and skills to deliver effective support and problem resolution.
Habilidades
Technical SupportCustomer CareBilling AssistanceProblem Solving
Publicado en CazVid - 3 jul 2025