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Lorena

Customer representative

Currículo em vídeo

Customer representative
Technical support and customer care services

Contato

Medellín, Departamento de Antioquia, Colombia
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Technical SupportIntermediate

Provided technical assistance to clients, resolving issues related to telecom services.

Customer CareIntermediate

Delivered customer service with focus on client needs and service satisfaction.

Billing AssistanceIntermediate

Handled billing inquiries and clarifications for telecom services.

Problem SolvingIntermediate

Applied tools and knowledge to troubleshoot and resolve customer issues effectively.

Resumo

Experienced in technical support and customer care within the telecom sector, with a focus on billing and client needs.

Principais conquistas

  • Provided technical support and customer care services for a major American telecommunication company.
  • Handled billing inquiries, ensuring clarity and customer satisfaction.
  • Utilized tools and skills to deliver effective support and problem resolution.

Habilidades

Technical SupportCustomer CareBilling AssistanceProblem Solving
Publicado na CazVid - 3 de jul. de 2025
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Contato Lorena